Does anyone care about their job?

I am finding fewer and fewer people that actually care about their job, or have the initiative to take one tiny step out of their narrow view of their job.

Example: Having a package delivered in Omaha via FedEx. I admit I did not have the suite number for the delivery. It was supposed to be a surprise. I can see putting an exception if it was a large building, but there were two suites. The driver could not bring it upon himself to knock on one of the two doors. He had a fifty percent chance of having the correct door, but will now spend more time to go back with the updated address, because he didn't want to spend the 30 extra seconds it would have taken to knock, ask for the recipient, and if not there, knock on the other door. He had the phone number of the recipient on the package, but didn't call, because he is not 'required' to call.

Example: Oakview Theater, Omaha, NE. Purchasing tickets, no problem. Went into the theater, stopped in the bathroom, some of the stalls were broken off, general dis-repair. Go to the concessions, fifteen minutes to get four orders through the line. The person at the counter was re-doing items on every order, and when I got to the counter, he had to keep going back to the screen for a three item order. Pop, popcorn, Icee. In the theater, the Icee cups that they have, do not fit in the cupholders. The previews were out of focus, and then half-off of the screen. It wasn't until the opening credits that the person running the projector put the display on the screen and in focus.

Example: Johnny's Italian Steakhouse, Village Pointe, in Omaha, NE. You would think that if 'Steak' is in the name of the restaurant, then that would be a safe bet on getting it prepared correctly. Not my luck. When one of the parties at the table ordered a 'well-done' steak, it had to be sent back FOUR times to be cooked all of the way through.

Example: Taco John's, 168th and Dodge. The teenager buying food was short $.02 on her order. Instead of dropping the two cents, the order taker processes the transaction on a debit card. Their transaction volume may be high enough that it doesn't matter, but if there was a transaction fee, that employee could cost the store real money over the course of a year with decisions like that.

How do people go through life without caring about doing the best that they can? Step out of the narrow path that you know about your job, and think about what you could do, instead of what you've always done. Everyone can get in a rut, and have a bad day, but I'm finding that's not usually the case.